ROSE
Produced in limited quantities
ROSE is a women’s plastic frame with a soft pink tone. Elegant lines and a lightweight feel — designed to add a subtle statement to everyday looks.
Features:
•UV400 protection
•Lightweight plastic frame
•Tinted lenses
•Women’s design
Included:
•The Lens Lab sunglasses
•Protective case
•Microfibre cleaning cloth
The Lens Lab — designed to be worn, not noticed.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Intentional design
Everything we do starts with why
Made with care
We believe in building better
A team with a goal
Real people making great products
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Frequently asked questions
RETURN & REFUND POLICY
We want you to be completely satisfied with your purchase from The Lens Lab. If for any reason you’re not happy, we’re here to help.
Returns
• You have 14 days from the date you receive your order to request a return.
• Items must be unused, unworn, and in their original packaging, including the protective case and cleaning cloth.
• To be eligible for a return, proof of purchase is required.
Non-Returnable Items
• Items that show signs of wear or damage caused after delivery
• Items returned without original packaging
Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed back to your original payment method within 5–10 business days.
• Original shipping costs are non-refundable.
Return Shipping
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a tracked service, as we cannot be responsible for items lost in transit.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no extra cost.
How to Start a Return
To request a return, please contact us at:
📧 support@thelenslab.co.uk
Include your order number and reason for return.
shipping information
Shipping costs are calculated at checkout based on your delivery location and the items in your order.
The total shipping cost will always be displayed before payment is completed — there are no hidden fees.
Shipping Locations
We currently ship within the United Kingdom.
Order Processing Time
• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed the next working day.
Estimated Delivery Times
• Standard UK Delivery: 2–3 business days after dispatch
• Delivery times are estimates and may vary due to carrier delays or peak periods.
Tracking
• All orders are shipped with tracking.
• You will receive a tracking number via email once your order has been dispatched.
Delays & Issues
The Lens Lab is not responsible for delays caused by couriers, weather conditions, or incorrect delivery information provided at checkout.
Questions
If you have any questions about shipping, please contact us at:
📧 support@thelenslab.co.uk
terms & conditions
By using this website and purchasing from The Lens Lab, you agree to the following terms and conditions.
All products are subject to availability. We reserve the right to discontinue or change products without notice.
Prices are listed in GBP (£) and may change at any time. Payment must be completed at checkout before orders are processed.
Orders are processed within 1–2 business days. Delivery times are estimates and may vary due to external factors.
Returns and refunds are handled in accordance with our Returns Policy.
The Lens Lab is not responsible for delays, losses, or damages caused by third-party shipping providers.
All content on this website, including images and branding, is the property of The Lens Lab and may not be used without permission.
For questions regarding these terms, please contact:
support@thelenslab.co.uk
privacy policy
The Lens Lab is committed to protecting your privacy.
We collect personal information such as your name, email address, shipping address, and payment details when you place an order or contact us. This information is used solely to process orders, provide customer support, and improve our services.
We do not sell, rent, or share your personal information with third parties, except where required to complete your order (such as payment processors and shipping providers).
Our website uses cookies to enhance your browsing experience and analyse site traffic. By using our website, you consent to the use of cookies.
You have the right to request access to, correction of, or deletion of your personal data at any time.
For any privacy-related questions, please contact us at:
support@thelenslab.co.uk